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Free Shipping
Free standard shipping on orders over $79
Description
xProduct Details
Style: Cottagecore, Light Luxury, Retro, High-End Feel
Core Craft: Jacquard Fabric
Common Material: 100% Polyester
Reference Size: approx. 15.75" x 15.75"
Thickness Reference: approx. 2 inches
Care Instructions
Machine wash gently at low temperature. Avoid vigorous rubbing or wringing.
Do not soak for extended periods or in hot water.
For machine washing, use a laundry bag to prevent deformation.
For oil stains, pre-treat by gently dabbing with liquid detergent.
Hang to dry. Avoid direct sunlight and do not bleach.
[About Size]
All products are manually measured. A tolerance of 2–3cm is normal. Please consider this before purchasing.
[About Color Difference]
Product images are taken by us and strive to reflect the actual item. However, due to photography techniques, lighting conditions, and monitor color variations, slight color differences may occur. The actual product color shall prevail.
Shipping & Return
x30-Day Happiness Guarantee: Free Returns
We want you and your pet to be completely happy with your purchase. If you are not satisfied for any reason, you may return most new, unused, and unopened items within 30 days of delivery for a full refund of the product price, and we will cover the return shipping costs.
Return Conditions & Promotional Items
- Satisfaction Guarantee: If you are returning the item simply because you are not satisfied, we will pay for the return shipping.
- Full Order Return Required: If your purchase included a promotional item (e.g., "Buy 2, Get 1 Free") or a gift-with-purchase, all items, including the free/gift item, must be returned to receive a full refund for the paid items. Failure to return all associated items may result in a deduction equal to the full retail value of the missing item from your refund.
- Our Error: If the return is a result of our error (you received an incorrect, damaged, or defective item), we will, of course, cover the return shipping costs.
Refund Processing Time
We aim to process your refund as quickly as possible. You should generally expect to receive your refund within 10–20 business days after giving your package to the return shipper. This period includes:
- Transit time for us to receive your return (5–10 business days).
- Processing time at our facility (3–5 business days).
- Time it takes your bank to process the refund request (5–10 business days).
How to Initiate a Return
To start a return, simply log in to your account, navigate to the "Complete Orders" link under the My Account menu, and click the "Return Item(s)" button next to the relevant order. We will notify you via email once your return has been received and processed.
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