We will process the order within 1-3 business days after payment.

Delivery Time Information:

1. Express Shipping: Estimated delivery within 3-10 business days after shipment.

2. Standard Shipping: Estimated delivery within 7-20 business days after shipment.

Please be aware that delivery times may be extended during peak seasons or if your package is undergoing customs inspection. Special circumstances may cause additional delays of approximately 5 business days.

While we make every effort to ensure your order arrives within the estimated timeframe, we cannot be held responsible for delays or delivery failures resulting from circumstances beyond our reasonable control.

Address changes are only possible before your order ships. Please contact customer service with your order number for immediate assistance. Changes cannot be made once the order is dispatched.

Orders can only be modified or canceled before they are shipped. Please contact customer service immediately for assistance. Changes are not possible once the order has been dispatched.

Orders above $79 USD, get free shipping! For orders under $79 USD, our standardshipping is a flat $8.99 USD.

To track your package, please click here or use the "Track Your Order" link in our website's footer. You will need your Tracking Number or Order Number to check the status.

100% Compensation For Package Lost!

Green Shipping Protection Is A Service Provided By PawVot. It Covers Shipment Delayed, Package Damaged, And Items Lost That Meet The Following Criteria. Up To Full Compensation Is Available. The Cost Of Buyer Protection Depends On The Currency That The Store Uses. Learn More.

Applying a promotion code is simple! At Checkout, simply type the code into the boxthat says “Promo Code" Then, click the button that says “Apply" All promotion codescan only be used once.

We accept PayPal, AMEX, Apple Pay, Diners Club, Discover, Shop Pay, Google Pay,Mastercard,Visa, Meta Pay, Bancontact,iDEAL.

Please note: A temporary authorization hold is placed on your card when you order. Your card is only charged when your items ship.

We're sorry that we don't accept cash on delivery so far. You can place order on ourwebsite directly, then we will arrange shipment for you soon.

Our checkout is easy, fast, and secure. Enter your shipping address and paymentmethod, then place your order!

Yes, we have. Please contact our customer service team for more detail Return/Replacement

30-Day Money-Back Guarantee | Contact sally@pawvot.com to return. View Policy

Please contact our customer service team with the order number and product picture. Our customer service team will solve it for you.

Questions? Email support@pawvot.com or contact us online. We'll respond promptly.